Request Booking Cancellation

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Please enter the booking reference you would like to cancel, this can be found on the booking system and starts with RET.
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Cancellation Terms
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Please add the two numbers

Please Note

We are fully booked for dog boarding until we close for holiday on 30th September.

When we re-open on 19th October, all bookings will be managed via our new booking system.

All new boarding requests need to be submitted via the new system.

Dog Day Care requests should still be requested via our website, using the link on this page.

Please note that you will need to ensure your owner and pet profiles are fully completed before you can submit a booking request, including for day care requests.